Every automation is a trigger (something that happens in your stack) plus optional filters, delays and conditions, plus one or more actions HubPlus runs in response. Members feel the touch. You don't lift a finger.
54 triggers · 44 actions · 51 ready-made recipes — same catalog your admins see.
Automation
LiveOnly continue if
ticket_type equals "Workshop"
The four building blocks
The event that starts the automation — a member joining, an RSVP, a Stripe purchase, an inbox SLA breach, or the clock.
14 categories below, from Member Events to Commerce.
Narrow a trigger to a single Slack channel — single-select, searchable.
Applies to the two Slack channel triggers.
Wait before the next step. 1–365 minutes / hours / days, optional working-days-only that shifts Sat/Sun to Monday 09:00 UTC.
Presets: 5 min · 1 hour · 24 hours · 3 days · 1 week.
Stop the run unless rules built on the trigger's variables match. AND/OR logic, operators from equals to greater-than.
Use any variable the trigger emits, e.g. {{ticket_type}}.
There's also a Scheduled trigger (hourly / daily / weekly / monthly + timezone, working-days-only optional) for time-based automations that don't react to an event.
The catalog
Grouped exactly the way your admins see them in the builder. Click any card to see what it emits or which inputs it needs.
How they stack
When a workshop ticket is bought on Eventbrite, wait ten minutes, DM the buyer the joining link, and apply a "Workshop attendee" tag in Kit so the next email segment finds them automatically.
The moment someone joins your community, ping them with a personal Slack DM from a chosen teammate and add them as a subscriber in Kit — primed for your next newsletter, automatically.
When a member RSVPs to a native event, wait a day, then send them a Slack reminder and drop them into the matching MailerLite group so post-event follow-ups land in the right list — no CSV exports.
The builder
Browse the catalog and choose what event should start your automation — a member joining, an RSVP, an inbox SLA breach, a scheduled time.
Drop filters, delays and conditions between trigger and actions. Drag actions in any order; the builder handles the rest.
Run a test in the built-in tester with a real member as input, inspect the output, then flip it live. Pause anytime.
FAQ
A trigger is the event that starts an automation — something that happens in your stack (a Luma RSVP, a Slack reaction, a Stripe payment). An action is what HubPlus does in response (post to a channel, send a DM, refund an order, apply a Kit tag). One trigger, one or more actions.
Yes — that's most of the value. A Luma RSVP can trigger a Slack DM and apply a Kit tag in the same run. An Eventbrite registration can trigger a branded receipt email and drop the buyer into a MailerLite group. Any trigger pairs with any action your community has access to.
No. Pick a trigger, drop in actions, optionally add filters / delays / conditions, hit save. Everything is a visual node in the builder.
Instant triggers (webhooks like a new Slack post or a Stripe purchase) fire within seconds. Polling triggers (member inactive, event starting soon, low stock, inbox SLA) check on a clock — typically every few minutes. Scheduled automations run at the exact hour and minute you choose, in your timezone.
Yes. Every automation has a built-in tester — pick a real member or record as the input, run the flow, and inspect each step's output before you flip it live.
Inside your Hub, under Automations. Each community has its own builder, templates and run history.
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